Privacy Policy
Last updated: December 1, 2025
Guided Rails LLC values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and share your data when you use Catberry.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Details: Name, email address, username, and optional location information (city, state, ZIP code)
- Profile Information: Profile photo, banner image, bio, and profile visibility preferences
- Usage Metrics: IP addresses, browser type, and device information
- Cookies: Used for session management to keep you logged in
- Contact Form Submissions: Name, email address, optional phone number, inquiry category, and message content when you contact us
2. How We Use Your Information
We use your data for the following purposes:
- To provide and improve our services
- To communicate with you and provide customer support
- To personalize your experience on the platform
- To comply with legal obligations and enforce our terms of service
3. How We Protect Your Information
We implement industry-standard security measures including encryption, access controls, and secure servers to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist with hosting and file storage.
- Legal Requirements: When required by law, such as in response to subpoenas, court orders, or regulatory demands.
We do not sell or trade your personal information without your consent.
5. Cookies
We use cookies for session management to keep you logged in. Disabling cookies will prevent you from staying logged in to the platform.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal exceptions)
- Request a portable copy of your data
- Withdraw consent for data processing
7. Data Retention
We retain your data as long as necessary to provide our services and comply with legal obligations.
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
9. Children's Privacy
We do not intentionally collect information from children under 13. If we discover such data, we will delete it immediately.
10. Third-Party Services
We use the following third-party services:
- File Storage: Secure cloud storage for profile photos, banners, and other media
- Cloudflare Web Analytics: Privacy-focused analytics to measure website traffic. Cloudflare Web Analytics does not use cookies, does not track individual users, and does not collect personal information. It only collects aggregate, anonymous data about page views and visits. For more information, see Cloudflare's Web Analytics documentation.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Information
If you have questions about this Privacy Policy, please contact us:
Guided Rails LLC
1501 Pinewinds Drive, APT 302
Raleigh, NC 27603
Email: support@guidedrails.com
Phone: +1 (910) 528-3679